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Global capability centres

GCC locations: cities and state policies

Bengaluru holds over 30% of India's GCCs, but tier-2 and tier-3 cities are drawing new centres, and six states now run GCC-specific policies. Incentives often pay more outside the main metros, subject to eligibility, domicile and lock-in conditions.

30%+Share of India's GCCs in Bengaluru (Invest India)
82,000+GCC professionals in tier-2 and tier-3 cities, FY2024 (Zinnov)
6States with GCC-specific policies in the sources
10 yearsMinimum operating period under Maharashtra's GCC guidelines
Facts as of 1 October 20268 sources citedHow we keep this current

Where GCCs are today

Talent is concentrated but spreading. Bengaluru alone holds over 30% of India’s GCCs and 35% of the GCC workforce (Invest India). At the same time, over 82,000 GCC professionals worked from tier-2 and tier-3 cities such as Coimbatore, Indore and Vizag in FY2024 (Zinnov).

City or regionWhat the sources show
Bengaluru (Karnataka)Over 30% of GCCs and 35% of the GCC workforce
Hyderabad (Telangana)T-Mobile technology centre (inaugurated June 2026; 250,000 sq ft, about 1,000 staff planned by 2027); Lonza planned GCC; JLL’s second Business Services hub (120,000 sq ft); Billtrust GCC (₹450 crore over three years); Sanofi GCC expansion; Eli Lilly capability centre
Chennai and Coimbatore (Tamil Nadu)AstraZeneca’s Chennai GCC, its largest worldwide; over 50,000 GCC jobs from more than 40 global companies in the three years to July 2024 (Business Standard)
Mumbai and Pune (Maharashtra)Lower rent and payroll support rates than the rest of the state under the GCC Policy 2025
Gurugram (Haryana)JLL’s first Business Services hub
Gautam Buddha Nagar and Ghaziabad (Uttar Pradesh)Gautam Buddha Nagar and Ghaziabad get shorter payroll support than the rest of the state
GIFT City (Gujarat)IFSC option for group financial-services centres
Tier-2 and tier-3 citiesCoimbatore, Indore, Vizag named; Mysuru and Mangaluru in Karnataka’s clusters

Headcounts in company announcements are plans, not commitments.

Tier-1 or tier-2

Tier-1 cities hold most of today’s GCC workforce. Tier-2 locations can attract higher state support: Maharashtra pays more rent and payroll support outside Mumbai and Pune, Uttar Pradesh sets its Level-1 entry at ₹15 crore of investment or 100 employees and gives a fourth year of payroll support outside Gautam Buddha Nagar and Ghaziabad, and Karnataka funds up to 75% of innovation-lab cost in its named clusters.

A national framework guiding states on GCCs in tier-2 cities was announced in the Union Budget 2025-26 and was at draft stage in January 2026.

State GCC policies compared

StatePolicy and termMain support
KarnatakaGCC Policy 2024–29; final version released 19 Nov 2024 (the draft targeted 500 new GCCs and 350,000 jobs by 2029)Innovation lab or centre-of-excellence support up to ₹5 crore in Bengaluru Urban (two projects a year); in six named clusters including Mysuru and Mangaluru, up to 75% of cost, capped at ₹3 crore; 100% reimbursement of electricity duty
MaharashtraGCC Policy 2025, valid to FY2029-30; operational guidelines notified Aug 2026; target ₹50,600 crore and about 400,000 jobsCapital subsidy up to 20% (capped ₹10–100 crore by size) or rent support of 10% (Mumbai/Pune) or 20% (rest of state), capped ₹1–4 crore a year; payroll support of 40% (Mumbai/Pune) or 50% (rest) of salary above ₹1 lakh a month, up to ₹50,000 per employee a year for 100 employees for 3 years; stamp duty relief 75–100% in IT parks, SEZs and STPIs
Tamil NaduSpecial Scheme to promote GCCs, G.O.(Ms.) No. 34 of 12 Mar 2024; 1 Apr 2024 to 31 Mar 2027, up to 50 GCCsPayroll subsidy of 30% (year 1), 20% (year 2) and 10% (year 3) on basic wages of jobs paying ₹1 lakh a month or more, for employees domiciled in Tamil Nadu
Uttar PradeshUP GCC Policy 2024, notified 7 May 2025, five years from notificationCapital subsidy 25% (up to ₹10 crore Level-1, ₹25 crore Advanced GCC, over seven years); land subsidy 30–50%; full stamp duty exemption; 20% opex reimbursement up to ₹40–80 crore a year; payroll reimbursement for 3 years (4 outside Gautam Buddha Nagar and Ghaziabad) up to ₹10–20 crore a year; 5% interest subsidy up to ₹1 crore a year
GujaratGCC Policy 2025–30, resolution of 11 Feb 2025, in force to 31 Mar 2030Capex up to 20% (buildings) and 30% (IT hardware, software), ceiling ₹50 crore; opex up to 15%, capped ₹20 crore a year for five years (mega projects ₹200 crore and ₹40 crore); job incentive up to ₹50,000 (men) or ₹60,000 (women); EPF 75–100% for five years; 7% interest subsidy capped ₹1 crore a year
OdishaGCC Policy-2025, valid five years from 31 Dec 2025Lease rental reimbursement up to ₹2,000 per employee a month for five years; 100% reimbursement of employer ESI and EPF for five years for Odisha-domiciled staff; 5% interest subsidy capped ₹10 crore a year for five years; power tariff reimbursed at ₹2 per unit for five years

Andhra Pradesh also has an IT & GCC Policy (4.0) 2024–2029 (G.O.Ms.No.9 of 12 Dec 2024). Its land order of 16 Aug 2025 offers nominal-price land to Fortune- or Forbes-listed firms or those with USD 1 bn market capitalisation or revenue, conditional on at least 3,000 jobs within three years and 500 jobs per acre.

Note: The sources do not summarise a GCC-specific incentive for Telangana, whose listed policies include the ICT Policy 2.0 (2021-26). Confirm current terms with the state before relying on any support in Hyderabad.

Eligibility conditions that decide the choice

ConditionWhere it applies
Minimum operating period of 10 years; Registration CertificateMaharashtra
Parent in the Forbes Global 2000 or Fortune 1000 (exceptions by committee); 200 direct jobs in the scheme periodTamil Nadu
Employees domiciled in the stateTamil Nadu (payroll subsidy); Odisha (ESI and EPF reimbursement)
Level-1 entry from ₹15 crore investment or 100 employees outside Gautam Buddha Nagar and GhaziabadUttar Pradesh (Business Standard, 23 Sep 2026)
Salary threshold of ₹1 lakh a monthMaharashtra and Tamil Nadu payroll support
Location in an IT park, SEZ or STPIMaharashtra stamp duty relief
Limited scheme window or cap on numbersTamil Nadu (to 31 Mar 2027, up to 50 GCCs); Karnataka (two Bengaluru Urban projects a year)

State FDI context

Maharashtra and Karnataka took over half of FDI equity in FY2025-26: Maharashtra 31.3% (USD 18.4 bn) and Karnataka 22.0% (USD 12.9 bn). Gujarat took 9.7%, Tamil Nadu 8.0%, Haryana 7.7% and Telangana 3.8% (DPIIT Fact Sheet to Mar 2026, provisional). These shares reflect all sectors, not GCCs alone. For general state incentives see state incentives.

What to check next

  • Check domicile, salary and job thresholds against your hiring plan before shortlisting a state.
  • Confirm whether the building qualifies for stamp duty relief before signing a lease.
  • For Tamil Nadu, confirm that places remain within the 50-GCC cap and that the parent qualifies.
  • Weigh lock-in periods, such as Maharashtra’s 10 years, against your expected commitment.
  • Confirm current Telangana and Karnataka terms directly with the state department.

Planning a capability centre in India?

IMC sets up and runs GCCs under all three models, typically operational in 90 to 120 days, subject to approvals.

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