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Sector brief 08 of 08

Professional Services & GCCs

IT, business, engineering, R&D and consulting services take 100% FDI without prior approval; foreign law firms are limited to non-litigious work. Six states offer GCC-specific support, and Budget 2026-27 set a single 15.5% safe harbour for IT services.

2,110+Global capability centres in India, FY2026E (Zinnov)
1.9 mn+Professionals employed in GCCs, FY2023-24 (Economic Survey 2025-26)
100%FDI under the automatic route for IT, business and engineering services

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Cover of the IMC brief: Professional Services & GCCs

In this brief

Everything in this sector brief

11 pages, from the market case to the set-up roadmap and every incentive with its status.

Overview

Professional services and GCCs

IT, business, engineering, R&D and consulting services take 100% FDI without prior approval; foreign law firms are limited to non-litigious work. Six states offer GCC-specific support, and Budget 2026-27 set a single 15.5% safe harbour for IT services.

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Recent investments

Recent GCC investments

Selected GCC announcements from 2024 to 2026, as reported by the companies, state governments or the press. All five recent examples are in Chennai or Hyderabad; headcounts are company plans, not commitments.

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FDI rules

FDI rules for services and GCCs

GCCs and most professional services take 100% FDI without prior approval, usually via a wholly owned company. Foreign lawyers need Bar Council registration, GIFT IFSC in-house centres register with IFSCA, and land-border owners above 10% need approval.

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Regulators

Regulators and registrations

A captive needs company, labour, data and FEMA filings before go-live. Incorporation through SPICe+ brings GST, EPFO and ESIC with it; FC-GPR is due within 30 days of issuing shares; DPDP duties phase in to 13 May 2027; and state GCC registration must precede incentive claims.

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Central incentives

Central incentives for GCCs

Budget 2026-27 cut transfer-pricing friction for IT and captive services with a single 15.5% safe harbour and an APA fast-track. Alongside sit the ELI jobs incentive to July 2027, the ₹1 lakh crore RDI Scheme, IFSC tax relief and a national GCC framework still at draft stage.

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State incentives

State GCC policies

Six states offer GCC-specific packages: Karnataka, Maharashtra and Tamil Nadu support capex, rent and payroll; Uttar Pradesh, Gujarat and Odisha add opex, payroll and EPF support. Amounts are ceilings, and some policies require registration first.

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Tax and zones

Tax and zones for captives and services firms

Transfer pricing, permanent-establishment exposure and GST on exports set a captive's tax cost. Budget 2026-27 brought a single 15.5% safe harbour for IT services and an APA fast-track; the Hyatt ruling raised PE risk; and intermediary services can now qualify as exports.

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Set-up roadmap

Set-up roadmap for a captive centre

From location choice to go-live for a 100–500 seat captive centre: feasibility, vehicle, incorporation, capital and FC-GPR, office, state registration, hiring, the inter-company agreement, data protection and the first incentive claims.

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What to watch

What to watch: GCC and services risks

Control of the captive, pricing and new labour and data rules drive risk. Six watch-outs from the sources: PE exposure, the safe-harbour margin, Labour Codes, personal data, state incentive lock-ins and expatriate staffing, plus three set-up points that often catch new entrants.

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Recent changes

Recent changes for GCCs and services

What changed since 2025, by date: foreign lawyers admitted for non-litigious work, the Hyatt PE ruling, the DPDP Rules, new IFSCA GIC Regulations, a single 15.5% IT safe harbour and Maharashtra's GCC guidelines, plus related changes stated elsewhere in the sources.

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Sources

Sources: professional services and GCCs

The full reference list behind the professional services and GCC hub, in the order the source brochure gives it. Secondary sources are marked; statuses are as of 1 October 2026.

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Updates

Recent changes

All changes
  1. high impact
  2. medium impact

Planning a capability centre in India?

IMC sets up and runs GCCs under all three models, typically operational in 90 to 120 days, subject to approvals.

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